I’m an illustrator/ Designer, how do I get involved?

We carefully select the artists we work with at Nine By Nine but are always excited to receive work from undiscovered talent. If you would like to be featured, submit your portfolio and we’ll take a look.

Can I hire your artists for a commission?

If you would like to hire one of our featured artists for commissioned work, please contact us.


How are your designs printed?

We work with professional printers in Brighton and use an established high quality print method called Giclée, the French word for ‘spray’. This refers to the ink jet printing process used to produce archival standard fine art prints. We use professional, fade-resistant Epson inks and high quality paper, resulting in beautiful prints with incredibly fine detail.

What type of paper do you print on?

All of our artwork is printed on Hahnemühle Studio Enhanced Matt 210gsm Matt coated inkjet paper with a smooth surface texture.

Do you offer any other size of prints

At the moment we only offer A2.

Are all Nine By Nine prints limited edition?

Yes. We only print 50 of each. To verify prints we add a certificate of authenticity to the back of each print that is signed by the artist and numbered.

Do you sell frames for the prints?

We don't at the moment but do have plans to in the future.

I had my eye on a print but now it’s sold out, can I still get one?

All of our prints are limited edition so once they’re gone, they’re gone! Sign up to our monthly newsletter in our footer to make sure you don’t miss out next time.

What happens if you don’t sell all fifty of each print?

If we don’t sell all fifty of each print in the month they’re featured in, they will still be available in our ‘Last Chance’ area until they’re sold out.


How do you ship the prints?

See our delivery area for more details.

How do you package the prints before shipping?

Prints will be carefully rolled in tissue paper and posted in a solid cardboard A2 tube.

Do you ship worldwide?

Yes! We can ship our prints anywhere in the world. Outside the UK there is a slightly higher postage fee. We use Royal Mail to deliver our items. Read more on deliveries.

How long will the shipping take?

Your print will be dispatched within 5 working days. You will receive a confirmation email and a tracking code once dispatched.


Where can I see my order confirmation?

Once we've received your order, we’ll send you an email confirming it's been processed. If you don’t receive this email, check your Spam folder or get in touch.

How will I know when my print has been shipped?

You will receive a confirmation email and a tracking code once your print has been dispatched.

How can I exchange my item?

At the moment we don't offer exchanges unless your print has arrived damaged. If you have any questions about this please get in touch.

My order arrived damaged, what should I do?

Let us know as soon as possible and we'll do our best to resolve the problem.

Can I change or cancel my order?

Unfortunately the order cannot be cancelled if the order has been processed. Please get in touch if you have any questions on this.

What if I’m not at home when my print gets delivered?

If you're not in, the courier will try to leave with a neighbour or you'll be left a note to re-arrange delivery.

I didn't receive my print, what now?

If you're in the UK your delivery should have made its way to you within 1 to 2 workings days of dispatch. If overseas it may take up to 15 working days to reach you. If it's outside of this timeframe, get in touch.


How do I return my order?

We offer a returns policy for damaged prints or failure of delivery only. Get in touch with us as soon as possible regarding either matter.